Refunds & Exchanges

You can apply for a refund or store credit for any unopened prepackaged goods for 7 days from the time of purchase. If 7 days have passed since you made your purchase, unfortunately we cannot offer any refunds or exchanges. Any fresh vegetables or fruits will not be refunded or exchanged. Please note that Authentic Desi Store reserves all rights to decide and judge which cases warrant a legitimate claim and can refuse any claims for any reason. For any concerns please contact us at support@calgarydesistore.com

Cancellations

We try to provide the maximum flexibility to the customers for purpose of order cancellation as we know things do happen in life. For any orders, where you have not received the ‘Shipping Confirmation’ email can be cancelled by calling or emailing us at the contact information provided. Please note we cannot cancel any orders once you have received the shipping confirmation email as this means the order has already been shipped out of our packaging center.

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